CRM and Sales

CUSTOMER RELATIONSHIP MANAGEMENT(CRM)

Customer relationship management (CRM) refers to practices, strategies and technologies that companies use to manage relationships and interactions with existing and potential customers.

The CRM we implement is customized as per your business need to

  • Increase revenue and profitability
  • Improve informational organization, analytical data and reporting
  • Upgrade automation of everyday tasks
  • Enhance the ability to cross sell
  • Develop the relationship with existing customers
  • Find new prospective customers and
  • Win back former customers
 

The key features of our CRM are

  • Contact Management (organizes customer data in a centralized location)
  • Reporting and Dashboards
  • Lead Management
  • Deals and Tasks
  • Pipeline Management
  • Campaign Management
  • Email Tracking
  • Social Media Management

The world is more connected than ever, and the proliferation of mobile computing makes Mobile CRM a must-have. We administer a Mobile CRM that allows your sales force to access real time data anywhere on any device.






Region: Texas, USA

Business predicament: Required applications to

  • Make changes to previous application
  • Manage data efficiently
  • Forecast and plan upcoming events
  • Centralize work flow

Solution Implemented:

  • Reassigned data from previous application to our CRM system
  • Efficient lead generation and management
  • Well integrated mobile and web app
  • Data managed and backed up in Cloud
  • Cross platform mobility support
  • Email and In-App notification